Effective Date: [01-01-2025]
At Hydro Plant Kuwait, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your information. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect two types of information from visitors to our website:
a. Personal Information
When you make a purchase or register on our site, we collect personal information such as:
• Name
• Address (shipping and billing)
• Email address
• Phone number
• Payment information (credit/debit card details or other payment methods)
b.Non-Personal Information
We may also collect non-personally identifiable information about your visit to our site, including:
• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• Referring website
How We Use Your Information
We use the information we collect in the following ways:
• To process and complete your orders
• To communicate with you about your orders, including shipping and delivery updates
• To improve our website, services, and customer experience
• To send promotional emails (with your consent)
• To respond to inquiries and provide customer support
Data Security
We take reasonable measures to protect the security of your personal information, including the use of secure socket layer (SSL) encryption technology during transmission of payment information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee
absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the user experience, analyze website traffic, and track purchasing behavior. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Sharing of Information
We will not sell, rent, or share your personal information with third parties, except in the following cases:
• To process payments and complete orders (e.g., payment processors)
• When required by law or to comply with legal obligations
• With third-party service providers that assist us in running our business (e.g., shipping providers, marketing agencies), who are bound by confidentiality agreements
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
• The right to access, correct, or delete your personal data
• The right to object to or restrict the processing of your personal data
• The right to withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [your contact email or phone number].
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately to have it removed.
International Data Transfers
If you are accessing our website from outside Kuwait, please be aware that your data may be transferred to and stored in Kuwait or other countries where our servers are located. By using our website, you consent to the transfer of your data in accordance with this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights related to your personal data, please contact us at:
Hydro Plants Kuwait
Email: info@hydroplants-kw.com
Phone: +(965) 6695 3198, +9(965) 9768 9181
Address: 4th Ring Road, Al Rai. Shuwaikh, Kuwait.